Welcome to ROVER

ROVER is an administration system for the Road Vehicle Standards (RVS) legislation.

This legislation replaces the Motor Vehicle Standards Act 1989.

ROVER provides a single integrated system for all approvals and activities under the RVS legislation, allowing you to:

Submit and pay for an application
Monitor the progress of your application
Receive and respond to requests for information regarding your application
Be notified of the decision outcome of your application.

Accessing your ROVER account now

From 22 October, you need to sign in using a multi-factor authentication app, which is more secure than the previous SMS-based method. This guide takes you through the steps to set up and access your account using the Microsoft Authenticator app. Please contact us if you have any problems signing in using the app.

The Road Vehicle Standards Call Centre will be closed from Midday AEDT Wednesday 24 December 2025 to 9 am AEDT Friday 2 January 2026. However, our staff will monitor and respond to online enquiries between 29 and 31 December 2025 (email: ROVERinfo@infrastructure.gov.au). ROVER and the Register of Approved Vehicles will remain available during this period.

Normal operating hours will resume from Friday 2 January 2026:

Call 1800 815 272 (within Australia) or +61 2 6274 7444 (from overseas) Monday-Thursday 9am to 5pm AEDT, Friday 9am to 4pm AEDT.

Getting started with ROVER

Create an account and set up multi-factor authentication to help protect your personal information and data from unauthorised access.

Select the Sign in button below and follow the prompts to sign up now. Read the step-by-step instructions in this ROVER guide on how to create an account and set up multi-factor authentication using the Microsoft Authenticator app.

Once your account has been created, you will be able to sign in to ROVER by selecting the Sign in button.

Sign in